Parking Payments
Enabled cashless, frictionless entry, exit and fee collection at parking sites, airports, office parks and malls.
CASE STUDY
B2B FASTag &
Digital Parking Payments
Introduced and built the B2B FASTag business at Airtel Payments Bank — expanding FASTag beyond highways to parking, fleets and enterprise mobility.
New Business VerticalsB2B FASTag & Parking
Strategic PartnershipsLeading mobility & parking players
Ecosystem ExpansionFleets, Trucks, Malls & Parking Sites
Acquiring & CollectionsDigital, cashless revenue flows
THE INITIATIVE
From Tolling to a Broader Mobility Ecosystem
Conceptualised and launched the B2B FASTag line of business at Airtel Payments Bank, creating new revenue streams beyond highway tolls — including parking digitisation, fleet and truck FASTag, and merchant acquiring at parking sites and malls.
KEY USE CASES
Fleet & Truck FASTag
Developed B2B FASTag partnerships for logistics, transporters and enterprise fleets, supporting streamlined tolling and operational visibility.
Acquiring at Parking & Malls
Worked on onboarding parking locations and malls onto Airtel Payments Bank's acquiring stack for digital collections and settlement.
REGULATORY REFERENCE & ECOSYSTEM
FASTag Regulatory Framework & Ecosystem Participants
A practical reference point for the NPCI NETC framework — bringing together selected FASTag operating circulars, issuer-bank information and guidance on authorised distribution channels. Links below open NPCI's original pages or circular documents.
NPCI FASTag Policies & Circulars
Selected operational and compliance references for issuers and NETC ecosystem participants.
Customer Onboarding & Re-KYV GuidelinesIssuer responsibilities, authorised PoS agents, KYC and vehicle verificationView circular
Vehicle Number Update PolicyStandard process for updating vehicle registration details on NETC MapperView circular
FASTag Design & SpecificationsUpdated tag design requirements for issuers and manufacturersView circular
Explore all NPCI NETC circulars & notifications
FASTag Issuer Banks & Distribution Network
Understand who issues FASTags and how tags reach customers through authorised channels.
List of FASTag Issuer BanksNPCI's official FASTag purchase and issuer-bank informationView directory
Important distinction: Issuer banks issue FASTags. Distributors and Point of Sale (PoS) agents distribute tags on behalf of an issuer and must be authorised by that issuer. This page links to NPCI's issuer references and the relevant authorisation guidelines; it does not represent a complete public list of every distributor.
Reference links are provided for information and convenience. NPCI circulars and issuer information may be updated; always refer to the latest official NPCI publication for current requirements. This is an independent industry reference and is not an NPCI publication or endorsement.
Parking & Mobility Partners
Digitising parking infrastructure and enabling FASTag-based collections at commercial and high-footfall locations.
Fleet & Truck FASTag Partners
B2B FASTag for logistics and fleet operators, enabling seamless tolling, expense control and operational visibility.
IMPACT & OUTCOMES
New B2B LOB
Introduced and scaled the B2B FASTag business at Airtel Payments Bank.
Parking Digitisation
Enabled FASTag-based collections across multiple parking sites, including malls.
Fleet & Logistics
Built partnerships for truck and fleet FASTag use cases.
Expanding Revenue
Created opportunities through transactions, acquiring and new annuity revenue streams.
STRATEGY & EXECUTION
Building a B2B FASTag Business Beyond Highways
Executive context & proposition
FASTag was widely recognised as a highway toll payment instrument, but its digital identification and payment proposition could serve a broader mobility market. Parking operators needed simpler vehicle entry, exit and fee collection. Fleet owners and transporters needed structured toll-payment options across vehicles. Malls, airports and commercial properties needed digital collection options at busy parking locations. The opportunity was to extend FASTag from a single-purpose tolling use case into a business-to-business mobility proposition.
At Airtel Payments Bank, Afzal introduced and developed the B2B FASTag line of business to address parking, fleet and enterprise requirements alongside the established highway use case.
Architecture & solution
The proposition connected the FASTag payment layer with parking technology partners, fleet platforms and merchant-acquiring capabilities. In parking environments, the intended journey linked vehicle identification at entry and exit with the operator's fee calculation and digital collection workflow. At malls and commercial sites, acquiring capabilities supported electronic acceptance and settlement of parking collections.
For truck and fleet customers, the partner proposition focused on business onboarding and FASTag use across transport and logistics operations. The work aligned the bank's product and commercial proposition with partner capabilities and operating requirements. Implementations varied by partner and site; this is a business-development account, not a claim of one identical technical deployment.
Partnership ecosystem
Parking and mobility relationships included Park+, StackFusion (Parkzap), BarrelScope, Valetez and ParkoBot. These relationships supported the parking technology and operator ecosystem. For fleet and truck use cases, partnerships included LocoNav, WheelsEye and BlackBuck, engaging platforms serving fleet owners, transporters and logistics businesses.
Afzal's role covered partner identification, commercial proposition development, relationship building and connecting partner requirements with Airtel Payments Bank's FASTag and acquiring capabilities. The objective was to create a repeatable B2B channel rather than rely only on individual consumer FASTag issuance.
Business impact & evidence
The initiative established a distinct B2B FASTag business line and expanded the bank's addressable use cases into parking, malls, fleets and trucking. It created opportunities across FASTag transactions, parking collections and merchant acquiring, with potential for recurring enterprise relationships. It also positioned FASTag as part of a wider mobility payments stack.
The B2B FASTag line was reported as contributing approximately 15% of Airtel Payments Bank's GMV, equivalent to around ₹500 crore annually. This is a business-line outcome, not a claim that each partner or parking deployment individually generated that amount. No unsupported site count, transaction count or adoption percentage is presented.
KNOW THE ECOSYSTEM
Frequently Asked Questions
How does B2B FASTag for parking acquiring work?
B2B FASTag extends highway RFID technology into parking sites and malls. Dedicated overhead RFID readers capture the vehicle's FASTag ID at entry/exit boom barriers, querying the NETC mapper for real-time debit against the issuer bank.
What are the NPCI NETC guidelines for parking digitisation?
NPCI requires certified acquirer banks, standardized reader hardware, low-latency API connections to the NETC mapper, and compliance with KYV (Know Your Vehicle) and dispute settlement rules.
